Privacy Policy

Tafée® Commitment to Privacy

"Tafée® is focused on making hardware and software work together to develop high performing technology which understands your needs and satisfies them. Our device is increasingly intelligent, and with knowledge comes great responsibility. Tafée deliberately avoids interaction with any data outside the data voluntarily provided, in order to process purchase orders and warranties. We protect that information carefully and handle it with discretion. For your peace of mind, we have explained precisely what exact information we collect, why we collect it, how we protect it, and the controls you have to change it or delete it. Your trust is important to us. And as our technology becomes more advanced, we’ll continue to put your privacy first.

Introduction

At Tafée we are committed to ensuring that your personal information is protected and never misused. Our privacy policy explains what personal information we collect, why we collect it, how we use it, the control you have over your personal information and the procedures we have in place to protect your personal information. It applies to personal information we collect through our Tafée websites and in person at our Tafée retail stores or stands and events. By sharing your personal information with us, and by continuing to use our websites and products, you confirm that you have read and understood the terms of this privacy policy. We take responsibility for the personal information we collect about you, and we aim to be transparent about how we handle it, and give you control over it. In this privacy policy, when we refer to "Tafée", "us", "we" or "our", we mean the Tafée Technologies Corp or companies which provide you with the Tafée websites or products or which are responsible for stores, stands or events in your country. Information on which Tafée Technologies or companies are primarily responsible for any personal information collected about you, [and the contact details for Tafée's Data Protection Officer(s)], are available in the Contacts at the end of this privacy policy titled "Which Tafée Corp is responsible for my personal information?". In this privacy policy, when we refer to the "Tafée Corp", we mean all Tafée group companies. If you have any questions, comments or concerns about any aspect of this privacy policy or how Tafée handles your information, please email our Privacy Team at privacy@tafee.com.

Privacy Principles

Privacy policies can be complicated. We have tried to make ours as clear and as accessible as possible. To help, we have also summarized how we handle your personal information at Tafée in our privacy principles below. These principles demonstrate our commitment to protecting your privacy and handling your personal information in the right way and as you would expect it to be handled.

At Tafée® we:

  1. Will only ask for or collect the personal information we need to provide and improve the service, products and experiences our customers expect.
  2. Give you control over the personal information we hold about you to ensure it is accurate and reflects your preferences.
  3. Make sure your personal information is always secure and protected.
  4. Are fair and transparent about how we use the personal information we hold.
  5. Only ever use your personal information for the purpose that you trusted us to use it for.
  6. Will never sell your personal information and only share it as outlined in our privacy policy or when you ask us to.
  7. Respect your choices and will inform you if there are important changes that affect your personal information or how we use it.
  8. Take responsibility for the personal information that we hold about you.
  1. What do we do with your information?

    When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

  2. Consent

    How do you get my consent?

    When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

    How do I withdraw my consent?

    If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at support@tafee.com or mailing us at:

    Tafée® Technologies Corp,.
    Attn: Privacy
    40 King Street West, Suite 5800
    P.O. Box 1011
    Toronto, Ontario  M5H 3S1
  3. Disclosure

    We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

  4. Shopify

    Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

    Payment

    If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service or Privacy Statement.

  5. Third-Party Services

    In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

    Links

    When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

  6. Security

    To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

  7. Cookies

    Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not. _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc). _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer. cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart. _secure_session_id, unique token, sessional storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

  8. Age of Consent

    By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

  9. Changes to this Privacy Policy

    We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

  10. Questions and Contact Information

    If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at support@tafee.com or by mail at:

    Tafée® Technologies Corp,.
    Attn: Privacy Compliance
    40 King Street West, Suite 5800
    P.O. Box 1011
    Toronto, Ontario  M5H 3S1